Returns and Exchanges
30-Day Money Back Guarantee
We can of course accept returns from US and International customers. We offer a 30 DAY Money Back Guarantee which means that you can return your item for any reason, within 30 working days of purchase, provided that the item has not been worn and is not damaged by yourself. This gives you peace of mind knowing that your return will be refunded.
Hassle Free Returns
Since we are a British Brand, our warehouse and distribution center are based in the UK. If you purchase from us, to make the returns process easier for you, our returns label has a US Address for you to ship your parcel to. That means you only pay local shipping rates to return your item rather than international rates - saving you money. We think that's just smashing! Once a week the returns will be forwarded to us in the UK and we will process your return within 5 working days of receiving it.
USA Returns Address:
1636-44 Rte 38
Lumberton, NJ 08048
You can email USA@thebshirt.co.uk to check on the status of your return, however, please allow 10 working days for us to receive your item first.
If you are wishing to exchange an item please return the unwanted item and re-order.
If you have purchased an item during a sale and wish to exchange it please re-order at full price and we will refund you the difference. We can only do this if you have placed the second order by the time we receive your return.